Aims The aims of the programme are to:- - Understand how to get the best from your staff
- Understand how to give feedback
- Provide an overview of coaching models that work well in business
- Have the opportunity to practice using the models
Programme The following will be covered during the programme:- - S.M.A.R.T. Goals
- Coaching Frames
- Sensory Acuity/Awareness
- Learning Behaviour Change
- The Keys to an Achievable Outcome
- On the job coaching
- Feedback models
- Directive Questioning
- Challenge Questions
- Body language
- Values/Motivators
- Present State – Desired State
- The Grow Model
- Perceptual Positions
- Performance Coaching
The programme is designed to increase confidence in the ability to coach others and to demonstrate the benefits of a coaching culture. |
