Aims The aims of the programme are to:- - Understand how to get the best from your staff
- Understand how to give feedback
- Provide an overview of coaching models that work well in business
- Have the opportunity to practice using the models
Programme The following will be covered during the programme:- - Setting S.M.A.R.T. Goals
- Using sensory language to communicate more effectively
- Feedback models
- Questioning techniques
- Body language
- Present State – Desired State
- Perceptual Positions:- seeing things from others points of view
The programme is designed to increase confidence in the ability to coach others and to demonstrate the benefits of a coaching culture. |
